The Customer Voice

How Communications Agent Better Business Bureau Became an Unsung Hurricane Hero

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David Diaz, Executive, Davenport Laroche With Hurricane Florence approaching the Carolina and Tidewater coast, information is everything. In times of natural disaster, responses by emergency workers, private business and individuals affected most by the destruction left in nature’s wake, can vary, providing additional barriers to recovery work that should otherwise go unhindered. Enter the Better Business Bureau (BBB).  Founded more than 100 years ago, the Better Business Bureau is a non-profit organization with a self-described mission to advance marketplace trust. At present, the Bureau is made up of 106 independently incorporated local BBB organisations throughout the US and Canada, coming under…

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